WhatsApp auto reply: away messages and AI replies
WhatsApp auto reply covers two things: the fixed messages WhatsApp Business can send when you are away, and AI replies that answer the actual question.
The built-in auto reply in WhatsApp Business
WhatsApp Business has a greeting message and an away message. You write one fixed text and choose when it goes out. It is useful, but it sends the same text to everyone and cannot answer a question.
The regular WhatsApp app has no built-in auto reply.
What an AI auto reply adds
- It answers the question that was asked, such as timings, price or how to order.
- It can ask a lead for the details you need.
- It works on a regular WhatsApp number as well as WhatsApp Business.
- You can switch it off for any chat when you want to reply yourself.
Set up an AI auto reply
Scan the QR code, add your business information, and turn on AI replies. Your first customer message after that gets an answer in seconds.
Frequently asked questions
How do I set up an auto reply on WhatsApp?
In WhatsApp Business, open Business tools and set an away or greeting message. For replies that answer questions, link your number to an AI agent with a QR code.
Can I auto reply on personal WhatsApp?
The regular app has no built-in auto reply, but AI for WhatsApp works on a regular number too.
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